Privacy Policy

Overview

GoodBookin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us via our contact form, or receive communications from us — including text (SMS) messages.

Please read this policy carefully. By using our website or submitting your information, you agree to the practices described here. If you do not agree, please do not use our site or submit your information.

Information We Collect

Information you provide directly

• Name and contact information (email address, phone number)
• Company name and business details
• Messages and inquiry details submitted through our contact form
• Consent preferences (e.g., opting in to receive communications)

Information collected automatically

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on site, and referral sources
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide bookkeeping services
• Send you service updates, account information, and requested content
• Send marketing communications you have opted in to receive
• Send SMS/text messages you have explicitly consented to receive
• Improve our website and services
• Comply with applicable laws and regulations
• Prevent fraud and protect the security of our business and clients

SMS / Text Message Communications

By providing your mobile phone number and checking the consent box on our contact form, you expressly consent to receive text (SMS) messages from GoodBookin at the number provided. This is not a condition of purchasing any services.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

• Service providers: Trusted third-party vendors who help us operate our business (e.g., CRM software, email delivery), subject to confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, subject to the same privacy protections
• With your consent: For any other purpose with your explicit permission

We specifically do not share your mobile phone number or SMS opt-in consent with third parties for their own marketing use.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it securely.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

GoodBookin is a QuickBooks ProAdvisor and Xero Certified partner. We handle all financial data with the strictest confidentiality standards consistent with professional bookkeeping ethics.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by texting STOP
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top. Your continued use of our website after any changes constitutes your acceptance of the revised policy.